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Read More Like those of you who saw it, we are still distressed following the video from October 18th in which one of our employees used extreme aggression with a dog in our care.
We wanted to take this moment to officially addressed this, since for the last few weeks, the matter became a legal one and it was important to wait on transparency until the investigation process concluded.
While the accused groomer has been cleared of charges by Animal Law Enforcement, that person is no longer employed by us and hasn’t been since October.
We offer our deep sincerity and want to make one thing clear: Animal abuse is not tolerated, and any employees who mishandle other people’s pets, or use any aggression whatsoever, will be dismissed immediately.
As an additional measure to prevent further egregious incidents, multiple cameras have been installed throughout our salon– and for bigger animals, a two-person team of groomers will be required for proper and safe conduct.
To our clients, it breaks our heart to have this happen under our watch. We will work diligently to earn your trust and assure you that this behavior is not acceptable and does not define us.
– Shirley Rewoldt, Owner of Annie’s Pet Salon
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